Your Trusted Partner for Insurance-Covered Collision Repair

After a car accident, the last thing you want is a complicated back-and-forth between your insurance company and your body shop. At Quest Auto Center, we’ve streamlined the insurance repair process by building strong relationships with all major insurance providers. Whether you’re insured with Liberty Mutual, State Farm, GEICO, or any other carrier, we handle the entire process so you don’t have to.

Insurance Companies We Work With

Quest Auto Center works with all insurance companies, including but not limited to:

• State Farm
• Liberty Mutual
• GEICO
• Progressive
• Allstate
• Farmers Insurance
• USAA
• Nationwide
• American Family Insurance
• Travelers
• Hartford
• Mercury Insurance
• AAA (Auto Club)
• Wawanesa
• Bristol West
• Kemper

Don’t see your insurance company on the list? Don’t worry — we work with every insurer. If you have auto insurance, we can handle your claim.

How the Direct Repair Process Works

When you bring your vehicle to Quest Auto Center for an insurance-covered repair, we manage the entire process from start to finish. Here’s what to expect:

Step 1: Free Damage Assessment

Bring your vehicle in for a free, no-obligation estimate. Our certified technicians will thoroughly inspect your car, document all visible and hidden damage, and prepare a detailed repair estimate.

Step 2: We Contact Your Insurance

Once you authorize the repair, our team contacts your insurance company directly. We submit the repair estimate, schedule any required inspections, and handle all the communication. You don’t need to make a single phone call.

Step 3: Insurance Approval

We work with your insurance adjuster to get your repair approved quickly. If your adjuster needs to inspect the vehicle, we coordinate the appointment at our shop for your convenience. Our thorough documentation and professional estimates help expedite approvals.

Step 4: Expert Repair

With approval in hand, our I-CAR certified technicians begin restoring your vehicle. We use only quality parts and follow manufacturer repair procedures. Throughout the process, we keep you updated on your vehicle’s status.

Step 5: Supplemental Claims

During disassembly, additional hidden damage is sometimes discovered. When this happens, we document the additional damage, submit a supplemental claim to your insurer, and get approval before proceeding — ensuring every repair is fully covered.

Step 6: Quality Inspection and Delivery

Before returning your vehicle, we perform a comprehensive quality inspection to ensure every repair meets our exacting standards. Your car is cleaned, detailed, and ready to drive — looking and performing like new.

Working with Liberty Mutual

Liberty Mutual is one of the largest auto insurers in the country, and we work with them regularly. Our team understands Liberty Mutual’s claims process, documentation requirements, and repair standards. We ensure your Liberty Mutual claim is processed efficiently and your repair meets all quality expectations. Learn more about our Liberty Mutual repair services.

Working with State Farm

As the nation’s largest auto insurer, State Farm policyholders are among our most frequent customers. We’re experienced with State Farm’s Select Service program and claims procedures, and we work closely with their adjusters to ensure smooth, timely repairs. Learn more about our State Farm collision repair services.

Working with GEICO, Progressive, and Others

From GEICO’s ARX photo estimates to Progressive’s network programs, we’re familiar with the unique processes of every major insurer. No matter who your carrier is, our experience ensures a seamless claims experience.

Why Insurance Companies Trust Quest Auto Center

Insurance companies prefer working with reputable, certified shops because it ensures quality repairs and reduces re-work. Here’s why insurers trust Quest:

• I-CAR certified technicians with ongoing training
• Detailed, accurate repair estimates that minimize supplements
• Professional documentation with photos and measurements
• Consistent quality that meets or exceeds industry standards
• Clear communication and responsive team
• Lifetime warranty that backs every repair

What You Save by Choosing Quest

When you choose Quest Auto Center for your insurance repair, you save more than just money:

Time

We handle all insurance communication, paperwork, and coordination. No phone tag with adjusters, no confusing forms to fill out, no wasted hours. Our streamlined process gets your claim approved faster and your car repaired sooner.

Stress

Dealing with insurance after an accident is stressful. Let our experienced team manage the process while you focus on what matters. We’ll keep you informed every step of the way with regular updates.

Money

We work to ensure your insurance covers every necessary repair. Our thorough damage assessment catches hidden damage upfront, and our supplemental claims process ensures nothing is missed. You pay only your deductible — we handle the rest.

Rental Car Assistance

If your insurance policy includes rental car coverage, we’ll help coordinate a rental vehicle so you’re not left without transportation while your car is being repaired. We work with all major rental car companies and can often arrange pickup and drop-off right at our shop.

Start Your Insurance Repair Today

Don’t let insurance paperwork delay your repair. Bring your vehicle to Quest Auto Center and let our team handle everything. With our expertise, certifications, and commitment to quality, you’ll get your car back faster and in better condition than you ever expected.